Legal
Privacy Policy
LUXE Worldwide Travel, Meetings & Groups respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, share, protect, and retain personal information.
Effective Date: [Insert Effective Date]
Applicable Websites: www.LUXE-worldwide.com and www.bookluxetravel.com
By using our websites or services, you acknowledge that you have read and understand this Privacy Policy. It applies when you visit our websites, submit an inquiry, complete a form, request travel planning services, book travel, participate in a group trip, request meeting or event planning services, apply to join our advisor network, inquire about coaching services, communicate with us, or otherwise use our services.
1. Company Information
LUXE Worldwide Travel, Meetings & Groups is a travel agency and meeting planning firm that arranges travel packages, cruises, getaways, excursions, tours, transportation, commercial air, private charter air, meetings, incentives, destination events, group travel, accommodations, and related services on behalf of clients.
2. Information We Collect
LUXE may collect personal information directly from you when you visit our websites, submit an inquiry, complete a travel form, request a quote, schedule a consultation, authorize payment, book travel, participate in a group trip, apply to become a travel advisor, request coaching information, join a mailing list, or communicate with us by phone, email, SMS/text message, website form, scheduling platform, social media, or other approved communication channels.
Information we may collect includes, but is not limited to:
- Full name
- Email address
- Phone number
- Mailing address
- Billing address
- Date of birth
- Passport information
- Government-issued identification information when required for travel
- Travel preferences
- Destination interests
- Budget range
- Travel dates
- Rooming preferences
- Loyalty program numbers
- Emergency contact information
- Dietary needs
- Accessibility needs
- Health-related travel information voluntarily provided by the client
- Traveler profile information
- Payment-related information
- Credit card authorization information
- Trip forms, consultation forms, event forms, inquiry forms, advisor applications, and coaching inquiry responses
- Communications with LUXE, including emails, text messages, phone call details, and form submissions
- Website usage information, such as pages visited, form interactions, device type, browser type, IP address, and general analytics data
Clients are responsible for providing accurate, current, and complete information. Inaccurate or incomplete information may affect our ability to provide travel planning, booking support, event planning, or related services.
3. Sensitive Travel Information
Certain travel services may require sensitive information, including passport details, dates of birth, traveler identification, accessibility needs, dietary restrictions, emergency contact information, or health-related travel information voluntarily provided by the client.
LUXE collects sensitive travel information only when reasonably necessary to provide requested services, communicate with suppliers, complete reservations, comply with travel requirements, coordinate accommodations, support traveler needs, or fulfill legal, financial, operational, security, or safety obligations.
4. Payment and Credit Card Authorization Information
LUXE may collect funds directly from clients or may facilitate payments to third-party suppliers. In some cases, clients may provide credit card authorization forms, payment forms, billing details, or other payment-related information that LUXE transmits to tour operators, cruise lines, resorts, hotels, airlines, charter operators, transportation companies, event vendors, or other travel suppliers.
Payment-related information may be used to process deposits, installment payments, final payments, professional fees, supplier charges, travel package payments, meeting and event costs, cancellation fees, change fees, or other approved charges.
LUXE uses reasonable administrative, technical, and operational safeguards to protect payment-related information. However, no system can be guaranteed to be completely secure.
5. How We Use Personal Information
LUXE may use personal information to:
- Respond to inquiries
- Provide travel planning services
- Prepare quotes, proposals, and itineraries
- Book travel services
- Process payments or facilitate supplier payments
- Manage client reservations
- Coordinate group trips
- Support meetings, incentives, destination weddings, retreats, and events
- Communicate booking updates, reminders, and travel information
- Send travel documents and confirmations
- Coordinate with suppliers, vendors, and destination partners
- Provide customer service
- Schedule consultations or appointments
- Manage advisor applications and recruitment inquiries
- Manage coaching, mentorship, or business training inquiries
- Send newsletters, travel inspiration, offers, or promotional communications where permitted
- Improve our websites, services, client experience, and business operations
- Maintain records for accounting, legal, compliance, insurance, and operational purposes
- Protect against fraud, unauthorized transactions, disputes, chargebacks, security incidents, or misuse of our websites and services
- Comply with legal obligations, supplier requirements, industry standards, and applicable regulations
6. Third-Party Platforms and Software We Use
LUXE uses trusted third-party platforms, technology providers, travel suppliers, and professional service providers to operate our business, respond to inquiries, manage bookings, process payments, collect travel information, coordinate client services, and communicate with travelers.
These may include, but are not limited to:
- Travel planning platforms
- Client relationship management systems
- Booking tools
- Scheduling platforms
- Payment processors
- Credit card authorization tools
- Form collection tools
- Email marketing platforms
- SMS/text messaging platforms
- Accounting systems
- Supplier booking portals
- Travel insurance platforms
- Website hosting platforms
- Analytics tools
- Customer service and communication tools
- Meeting and event planning tools
Examples of platforms LUXE may use include TravelJoy, VacationPort/Nexion-related tools, Setmore, email and CRM platforms, payment processing systems, supplier booking systems, form tools, website platforms, analytics tools, and SMS/text messaging platforms.
These providers may process or store information only as needed to support LUXE's business operations and provide requested services.
8. Information We Do Not Sell or Share for Marketing
LUXE does not sell, rent, or trade client personal information.
LUXE does not sell, rent, trade, or share client personal information with third parties for their own marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers, aggregators, carriers, or technology vendors who assist us in delivering SMS/text messages and only as necessary to provide those messaging services.
All information sharing described in this Privacy Policy excludes text messaging originator opt-in data and consent. This information will not be shared with third parties for marketing or promotional purposes.
9. SMS/Text Messaging Privacy and 10DLC Compliance
By providing your mobile phone number to LUXE Worldwide Travel, Meetings & Groups through our websites, inquiry forms, booking forms, consultation forms, travel forms, payment forms, event forms, advisor applications, coaching forms, or by otherwise opting in, you consent to receive text messages from LUXE.
Text messages may include travel planning updates, consultation confirmations, appointment reminders, booking updates, payment reminders, trip alerts, travel document reminders, itinerary updates, customer service messages, group trip information, event updates, advisor recruitment communications, coaching-related communications, promotional messages, and travel-related offers.
Message frequency may vary based on your inquiry, booking activity, trip participation, travel dates, event participation, or communication preferences.
Message and data rates may apply.
You may opt out of receiving SMS/text messages at any time by replying STOP. After you reply STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from LUXE unless you opt in again.
For assistance, reply HELP or contact us at bookings@LUXE-worldwide.com or +1 (281) 862-8847.
Consent to receive text messages is not a condition of purchasing travel services from LUXE.
Mobile phone numbers, SMS opt-in data, and text messaging consent will not be sold, rented, traded, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share mobile information only with service providers, messaging platforms, carriers, aggregators, or technology vendors as necessary to deliver SMS/text communications requested or consented to by the client.
10. Email Communications
By submitting your email address, you consent to receive transactional, booking-related, service-related, and, where permitted, promotional email communications from LUXE.
Emails may include inquiry responses, proposals, confirmations, payment reminders, travel updates, group trip information, travel inspiration, supplier offers, newsletters, advisor opportunities, coaching updates, and other relevant communications.
You may unsubscribe from promotional emails at any time using the unsubscribe link provided in marketing emails. Transactional or service-related emails may still be sent when necessary to support active inquiries, bookings, payments, travel services, events, or legal obligations.
12. Links to Third-Party Websites
LUXE websites may contain links to third-party websites, supplier booking engines, payment portals, travel insurance providers, scheduling platforms, cruise lines, tour operators, resorts, airlines, destination partners, or other outside platforms.
LUXE is not responsible for the privacy practices, content, security, policies, or operations of third-party websites. Clients should review the privacy policies and terms of any third-party website they visit or use.
13. How We Protect Personal Information
LUXE uses reasonable administrative, technical, and operational safeguards designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
These safeguards may include secure platforms, restricted access, password protection, secure payment tools, limited internal access, and trusted third-party service providers.
However, no method of transmission or storage is completely secure. LUXE cannot guarantee absolute security of personal information.
14. Data Retention
LUXE retains personal information for as long as reasonably necessary to provide services, manage bookings, maintain business records, comply with legal and financial obligations, resolve disputes, enforce agreements, prevent fraud, support accounting and tax requirements, or fulfill operational needs.
Retention periods may vary depending on the type of information, the nature of the service, supplier requirements, legal obligations, and business needs.
15. Client Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain personal information.
You may contact LUXE to update your contact information, correct inaccurate information, request removal from marketing communications, or ask privacy-related questions.
To submit a privacy request, contact:
bookings@LUXE-worldwide.com
LUXE may need to verify your identity before fulfilling certain requests.
16. Children's Privacy
LUXE services are intended for adults and travelers booking through adults, parents, guardians, organizations, or authorized group leaders.
We do not knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian consent. If we become aware that we have collected such information without required consent, we will take reasonable steps to delete it.
Parents or guardians may contact LUXE at bookings@LUXE-worldwide.com with privacy-related questions regarding a minor traveler.
17. International Travel and Cross-Border Data
Because LUXE arranges domestic and international travel, client information may be shared with suppliers, vendors, hotels, resorts, tour operators, cruise lines, transportation providers, destination partners, or government authorities located outside the client's state or country of residence.
By using LUXE services, you understand that personal information may be processed or transmitted as reasonably necessary to provide travel services, complete bookings, coordinate travel arrangements, comply with supplier requirements, or fulfill legal and operational obligations.
18. Advisor Applications and Coaching Inquiries
If you submit information related to becoming a LUXE travel advisor, joining the LUXE advisor network, or inquiring about MoneyMaker's Mindset Travel Inner Circle, coaching, mentorship, digital products, or business services, LUXE may use the information provided to evaluate your inquiry, communicate with you, schedule consultations, provide program information, send follow-up communications, and manage business development opportunities.
This information may include your name, contact details, business information, travel industry experience, social media or website links, goals, challenges, and other information you voluntarily provide.
19. Testimonials, Reviews, Photos, and Media
If you submit testimonials, reviews, photos, videos, or feedback to LUXE, we may use that content for marketing, website, social media, promotional, and business purposes unless you notify us otherwise in writing.
LUXE will use reasonable care when publishing client content but is not responsible for content voluntarily submitted by clients or shared publicly on social media.
20. Legal Compliance and Protection
LUXE may use or disclose personal information when necessary to comply with applicable laws, regulations, subpoenas, court orders, legal processes, supplier requirements, payment disputes, fraud prevention, chargeback defense, insurance claims, accounting obligations, tax requirements, safety concerns, or to protect the rights, property, safety, and security of LUXE, clients, travelers, advisors, suppliers, vendors, or others.
21. Updates to This Privacy Policy
LUXE may update this Privacy Policy at any time. Updated versions will be posted on our websites with a revised effective date.
Your continued use of our websites or services after updates are posted constitutes acknowledgement of the updated Privacy Policy.
22. Contact Us
For questions about this Privacy Policy, personal information, SMS/text messaging privacy, or data-related requests, contact:
